Physicians Now Urgent Care Center has discontinued its previous practice of mailing Patient Statements (Bills) due to our continued struggle to collect patient responsible balances in a timely manner. For those who have always paid their responsible balances in a timely manner, we appreciate your conscientiousness and apologize for any inconvenience this may cause.
What this means for you
You will no longer receive bills in the mail from Physicians Now Urgent Care. We have a new financial policy that applies to ALL insured patients. We now require a credit card on file as a guarantee of payment for any patient-responsible balances after insurance processing.
This policy authorizes Physicians Now Urgent Care to charge the credit card on file for any patient-responsible balances for services received after insurance processing. If your credit card account is closed please notify us as soon as possible. Declined transactions or closed credit card accounts without alternative method of payments will incur a $50 penalty.
Our promise to you
You will receive a courtesy call before your card is charged for any remaining patient balance greater than $100.00 after your insurance plan has processed your claim.
Please be assured that we do not keep any credit card information on file or on any of the computers here in the office. We use a secure gateway that is completely compliant, as required by the Payment Card Industry Data Security Standard (PCI-DSS)
You will continue to receive a letter in the mail from your insurance carrier that explains how much of your office visit they paid and how much you are responsible to pay. This is called an Explanation of Benefits, or EOB.
We appreciate your cooperation in complying with our policy.
The Management of Physicians Now Urgent Care