Thank you for choosing Physicians Now Urgent Care Rockville MD for your medical needs. We are committed to providing excellent service.
As part of our professional relationship, it is important for you to understand our financial policies. Whenever possible we will file your claims with your insurance carrier on your behalf. In most cases reimbursement is be received within 45 to 60 days although there are some exceptions.
Physicians Now charges a billable urgent care fee. This may or may not be covered by your insurance. However, it is ultimately the patient’s responsibility to know and understand what services are covered under their individual insurance policy. We cannot file claims to Workers Comp programs unless your employer has authorized your treatment. We can file automobile-related accident claim if you provide a verifiable auto-insurance claim number.
Patients without insurance coverage or verifiable workman-comp or auto-insurance claim numbers are required to pay the balance in full at the time of service.
Common reasons for insurance claim denials include, but are not limited to:
- Pre-existing medical condition(s)
- Patient responsible for meeting policy deductible
- Insurance not in effect at the time of service
- Coverage by more than one plan in which coordination of benefits has not been arranged
- Policy maximum has been reached
- No referral for the service (if the policy requires you to list a primary care provider)
- Medical services rendered is not covered by the insurance policy
To assist in expediting your claim, you will be asked at every visit to verify your information, and make any necessary changes. We will also need to obtain a copy of your drivers’ license and insurance card with every visit. Please inform us of any demographic and insurance changes. If your insurance has changed or you have more than one policy please inform the receptionist, and provide them the insurance cards.
If any changes in your insurance information coverage is not provided or received within the insurance carriers timely filing period, the patient will become responsible for any balance on the account.
Deductibles, Co-ins and Co-pays are always due at the time of service. No exceptions.
Accepted Payment Methods
We accept the following type of payment: Cash and debit and credit cards: Visa, Discover, MasterCard
Our services start at a minimum discounted rate of $120.00 and may be higher depending on the complexity of your illness or injury. If any tests or procedures are recommended by the provider, you will be notified in advance in order to make an informed decision.
Balance Due after Insurance Company Payment
We will send a statement to your billing address notifying you of any balances due. Any unpaid balance is patient’s responsibility and payment in full is due upon receipt of the statement. Payment not made within 30 days of the statement issue date is deemed past due. Past due accounts are subject to a $25.00 monthly late fee. Payments not receive within 60 days of statement date will be sent to the collection agency and/or attorney. You will be responsible for all collection cost incurred, including attorney’s and court fee, if applicable. If you are unable to pay the balance due in full, you must contact our billing office to discuss possible payment options.
If your account is assigned to a professional collection agency, you will no longer be able to receive services from the providers at Physicians Now Urgent Care Center, until your delinquency is cured. Thereafter, any future services rendered will require that you pay upfront and in full at the time of service. If your statement balance is paid by check and the check return unpaid by your bank for any reason, a $50.00 returned check fee will be added to your account and the past due policy above will also be reactivated.